20 Difference Between Verbal and Non-Verbal Communication with example

What is the difference between verbal and non-verbal communication? Verbal communication is when people use words to talk to each other, while nonverbal communication is when people don’t use words.

Information is consistently transferred from one location, person, or group to another through communication. Visual, written, and verbal communication are the four basic forms of communication.

The major distinction between verbal and non-verbal communication is that one uses words to share information during verbal communication, but non-verbal communication uses body language, facial expression, and sign language to do so.

Comparison Table (Verbal Communication vs Non-Verbal Communication)

Verbal CommunicationNonverbal Communication

It is a type of communication where the sender uses words to convey a message to the receiver.
The communication that takes place between sender and receiver with the use of signs is known as non-verbal communication.
The elements of verbal communication are oral or written.The elements of nonverbal communication are facial expressions, body movements, gestures and eye contact.
Types of verbal communication are formal and informal communication.Types of nonverbal communication are chronemics, vocalics, kinesics, haptics, proxemics, and artifacts.
More reliableLess reliable
Face-to-Face Presence
The message can be transmitted through letters, phone calls, etc. so the personal presence of the parties, doesn’t make any change.The personal presence of both the parties to communication is a must.

What Is Verbal Communication?

verbal communication

Verbal communication is defined as the transmission of data, information, or feelings through the use of words. A phone call, a face-to-face conversation, or an email all fall under the category of verbal communication. If the verbal exchange is written in writing, it may even be saved as proof. This form of communication allows the sender and the recipient to communicate quickly and without any delays. Since the word delivered through formal communication is trustworthy and quite clear, the response is received right away. It is not necessary for both parties to be present during verbal conversation because it may be done by a person sitting in California and a person sitting in New York. It is proven that written or face-to-face verbal communication is more successful. Additionally, there are two types of verbal communication: formal communication and informal communication. Formal communication refers to communication that occurs in an office or company over a predetermined or officially designated channel. Informal communication, on the other hand, still occurs at work amongst coworkers but does not use an officially recognized channel.

Types of verbal communication

Types of verbal communication are formal and informal communication.

  • Formal Communication: Formal communication, also known as official communication, is a style of communication in which the sender uses a pre-established channel to provide information to the recipient.
  • Informal Communication: Informal communication, also referred to as grapevine, is any form of information transmission where the sender does not adhere to any established routes.

What Is Non-Verbal Communication?

Non-verbal communication, often known as wordless communication, is any sort of communication that doesn’t involve the use of words. Since this sort of communication only occurs face-to-face, it is necessary for both the message sender and recipient to be present at the same location. This form of communication is never trustworthy since the recipient may interpret the symbol very differently than the sender intended. Nonverbal communication can occur through touch, gestures, eye contact, body language, and even face emotions. This kind of conversation typically occurs between two strangers who are present in the same location. A person who is skilled in this kind of communication can have private conversations. Chronemics, vocalics, kinesics, haptics, proxemics, and artifacts are some examples of non-verbal communication.

Types of nonverbal communication

Types of nonverbal communication are chronemics, vocalics, kinesics, haptics, proxemics, and artifacts.

  • Chronemics: Chronemics, or the use of time in communication, speaks about the sender’s or receiver’s characteristics, including timeliness, speech speed, etc.
  • Vocalics: Vocalics, also referred to as paralanguage, is the combination of voice volume, tone, and pitch utilized by the sender to convey a message to the recipient.
  • Haptics: The expression of feelings and emotions through touch in communication.
  • Kinesics: It is the study of a person’s body language, including their movements, postures, and facial expressions, among other things.
  • Proxemics: Intimate, personal, social, and public relationships are all communicated by the distance that a person keeps when speaking with others.
  • Artifacts: A person’s outward look, such as his choice of attire, whether he wears jewelry, his way of life, etc., gives insight into his inner self. Artifactual communication is the name given to this type of communication.
Sign language
Sign languages

The Difference between Verbal and Non-Verbal Communication

  • Formal and informal communication are examples of verbal communication, whereas chronemics, vocalics, kinesics, haptics, proxemics, and artifacts are examples of nonverbal communication.
  • Verbal communication is the kind of communication that takes place through the use of words, whereas nonverbal communication occurs without the use of words.
  • Oral or written communication has verbal components, whereas nonverbal components include eye contact, body language, gestures, and facial expressions.
  • Comparatively speaking, verbal communication is a more reliable source than non-verbal communication.
  • With nonverbal communication, the sender and receiver must be present in the same location, whereas in verbal communication, the sender and receiver do not need to be face-to-face.


The psychology of humans is represented through communication. Effective communication aids in personal development and reduces problems in personal and professional relationships.

Both verbal and nonverbal communication are effective strategies to pass on information without skewing the truth.

Both verbal and nonverbal communication are very important since there are instances when certain topics cannot be communicated verbally in a structured way and must be done so through nonverbal means.

A person occasionally needs to confine themselves to organized verbal communication techniques.

As a result, in various situations, each offers a distinct value. In order to communicate effectively, one must be aware of the differences between verbal and non-verbal communication.